Returns & Exchanges
At Sports Excellence, we are committed to your peak performance; if your gear isn't the perfect fit, you can return or exchange eligible items within 30 days of purchase. All returned merchandise must be in original, unused condition with tags attached to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Package Your Gear
Securely pack the items in their original packaging, ensuring all protective materials and tags are included to prevent damage during transit.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your return package.
- 4.Ship and Track
Drop your package off at any authorized carrier location and keep your tracking receipt; we will process your refund within 5-7 business days of receipt.